Start your salon business at Bovot factory outlets!

Bovot factory outletsBovot factory outlets

LiveZilla Live Chat Software
LiveZilla Live Chat Software

        Returns & Warranty


 

          Your 100% Satisfaction, 15-Day Money Back Guarantee!

          You are 100% satisfied with your purchase, is not only our aim, but also the base of our consistent business. Bovot.com sells high quality products with great support, and a 15-day money-back guarantee.

          Return instruction & policy:

          After receiving your purchase, if you are dissatisfied, please contact our salesperson first, to know where the problem is, is the product quality, using method or other reasons. We carry out a First Asking Duty System. Our salesperson is responsible for keeping contact with you, while technicians provide with supportive service.

          If because of product quality, please email all the information to us; please include order number, payment information, and problem description.

          Then we would provide the address to receive return items.

 

           Please make sure Products must be returned in their original condition, with original packaging and any manuals and accessories. We will not accept parts back for return if they have been used.

          Purchaser will be responsible for the costs of shipping the products back to us (include handing charges and custom fee).

 

          If the products must be returned, please send it back to us (via any carrier you choose) within 15 days of receipt.

          After receiving the returned items, we will promptly issue you a refund of the purchase price, not including the charged for shipping.

          If any suggestions or complains, please contact: admin#bovot.com (please use @ instead of #) 

 

         Warranty instruction & Policy

         1.Good after-service is one important part of our concept for our consistent business. Most of our Product warranty time is one year, and we offer relevant maintenance service for some fragile products (include mirror, glass parts, etc) please contact our salesperson for details.

         2.We also offer related service for products over the warranty period.

         3.During warranty period, if because of quality, the product do not work, we would send you replacement part or accessory for free.

         4.Purchaser will be responsible for the shipping cost of deliver the parts.

         5.If any suggestions or complains, please contact: admin#bovot.com (please use @ instead of #)